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Home - Compliance Statement

ATTENTION

 

Drew Memorial Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  Drew Memorial Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. 

Drew Memorial Hospital:

·         Provides free aids and services to people with disabilities to communicate effectively with us, such as:

o   Qualified sign language interpreters

o   Written information in other formats (large print, audio, accessible electronic formats, other formats)

·         Provides free language services to people whose primary language is not English, such as:

o   Qualified interpreters

o   Information written in other languages

If you need these services, please contact Jenny Guthrie at (870)-460-3532.

If you believe that Drew Memorial Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

 

Jenny Guthrie, MBA, RHIT

Revenue Cycle Director/Chief Compliance Officer

778 Scogin Drive

Monticello, Arkansas 71655

Phone: (870)-460-3532

Fax: (870)-460-3521

Email: jguthrie@drewmemorial.org

 

 You can file a grievance in person or by mail, fax, or email.  If you need help filing a grievance, Jenny Guthrie, is available to help you.  You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:  U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, 1-800-368-1019, 800-537-7697 (TDD).

 

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.